Research shows that engaged and motivated employees are loyal to their organization and willing to go the extra mile when necessary. Ensuring both a corporate culture and working environment that create a committed workforce is a key aspect of leadership.

ICM’s Employee Engagement Index hinges on four elements that reflect employees’ degree of commitment and shows organizations how employees fall into one of the four following categories of Engagement:

• Champions: have a positive attitude and take initiatives required to strengthen performance;
• Supporters: are a positive driving force;
• Observers: are neutral and do not contribute beyond the scope of their exact role;
• Disengaged: have lost their motivation, hindering performance and action.

Using ICM’s extensive database, ICM diagnostic tools are customized to a company’s specific internal and business issues. They are validated statistically based on a database of several thousand questionnaires.

Questionnaires and report formats are developed to facilitate a “next-step” process to transform data into action.

This way, these diagnostic tools contribute to creating a sense of belonging among staff.

The evaluations are web-based, anonymous and confidential.