Sheila Smertnik

Sheila Smertnik, Canadian and French, has been a contributor to ICM Associates since 1988. She holds degrees in Economics (BA) and Business (MBA) from Canadian ( Queens and Mc Gill Universities ) and French( HEC) institutions of higher learning.

Sheila has managed teams with cross-cultural contexts in both Company/Employee and Customer/Supplier relationships. She has been on the management teams of French, American, German, and Japanese automotive / industrial firms .She has been deeply involved in companies’ organisation and processes during periods of transformation such as mergers, acquisitions, divestments, or process re-engineering . As a manager of teams of up to 60 people , she has been very active in on the job coaching for different categories of manager, on a group or individual basis.

She also has wide training experience. She has taught on the baccalaureate level , and has conducted continued education sessions , notably in Africa .She has been involved in in-house corporate training in Germany, the Netherlands and France on such subjects as team building, intercultural awareness, sales performance and behaviour Sheila has gained a truly international perspective , having worked extensively in a large number of countries in Africa, Asia , the Americas , and Europe .She has lived in 9 different countries.

Sheila has worked with ICM Associates on cultural diagnostics and action plans, notably for Volvo Trucks post acquisition of Renault and Mack trucks, on intercultural French-Japanese training, and on international executive coaching Sheila is also a Conseiller de Commerce Exterieur for France, and in this context has given guest lectures in French universities on business and intercultural subjects.


Our reference book

ICM Associates Reference Book Successful Mergers, Acquisitions and Strategic Alliances: How to Bridge Corporate Cultures

Read more


Leading the Tribe #12: RESILIENCE

by on Monday the 25th of May 2020

Eight years ago, at ICM Associates, we had the intuition that our developed world was somewhat out of breath and that it had to prepare for repeated and devastating shocks. For many industrial and corporate sectors, the issue would be less one of development than one of survival. There had been crisis in 2008 and […]

Read More about Leading the Tribe #12: RESILIENCE